Privacy policy

Information We Collect

When you place an order or interact with our website, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and transaction details
• Information you voluntarily provide when contacting us

Payment information is processed through our authorised payment partners. We do not store your complete card or banking credentials on our servers.

How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Send order confirmations and delivery updates
• Respond to customer support requests
• Improve our website, products, and customer experience
• Send promotional communications where you have opted in
• Prevent fraud and protect the security of our website

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better shopping experience.

You can manage or disable cookies through your browser settings, although some website features may not function properly as a result.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may use trusted third-party service providers for payment processing, shipping, analytics, website functionality, and marketing. These providers may process information only as necessary to provide their respective services.

Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law.

For privacy-related queries, contact us at support@thesadhoo.com.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.