Shipping policy

Order Processing

Orders are usually processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

Once your order has been dispatched, delivery generally takes 3–7 business days, depending on your location and courier availability.

Remote and non-serviceable locations may require additional time.

Shipping Charges

• Free shipping on orders of ₹2,500 and above
• A shipping fee of ₹59 may apply to orders below the free-shipping threshold.
• Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email/SMS/WhatsApp.

Delivery Delays

While we work with reliable delivery partners, delays may occasionally occur due to weather, operational issues, public holidays, high-demand periods, or circumstances beyond our control.

If your order appears significantly delayed, please contact us at support@thesadhoo.com and we'll be happy to assist.

Incorrect Address

Please ensure that your shipping address and contact details are correct before placing your order. We may not be able to modify the shipping address once an order has been dispatched.